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Chagala is committed to improving and shaping the future of the local communities in which its investments operate, like Kazakhstan, and assisting to create vital employment opportunities for the local population.

Chagala Group’s corporate social responsibility activities reflect its philosophy of implementing sound business practices; providing high-quality services; assisting the communities in which our investments operate; and helping to shape a better, more sustainable society.

We believe that these activities both benefit society and enhance corporate value. 

This section outlines our key efforts to make the world a better place while creating value for our customers, partners, the environment and communities.

Our investments create vital local employment and the companies strive to create a rewarding, healthy and safe environment for all employees. The companies offer diverse and flexible work practices and take a full interest in the career development of all their staff.

To build business confidence for their customers, we believe it is essential to build inner confidence in the people too and that’s why we are committed to assist our investments to:

1. NURTURING PEOPLE TO MAKE SURE THEY FEEL VALUED, CHALLENGED AND FULFILLED
2. REWARDING AND RECOGNIZING ACHIEVEMENTS IN LINE WITH GUIDING PRINCIPLES
3. SUPPORTING CAREER DEVELOPMENT TO HELP PEOPLE REACH THEIR FULL POTENTIAL
4. HELPING PEOPLE UNDERSTAND THE SIGNIFICANT ROLE THEY PLAY
5. ENGAGING WITH PEOPLE, LISTENING TO THEIR FEEDBACK AND CHANGING HOW WE DO THINGS FOR THE BETTER
6. PROVIDING THE TOOLS, KNOWLEDGE AND SUPPORT PEOPLE NEED TO DO A GREAT JOB FOR CUSTOMERS.

We recognize that the people are our most valuable asset. We have therefore developed an internal program for both executives and employees of Chagala Group and its investments to ensure we attract, motivate and develop talent that enables us to achieve sustainable growth, deliver client excellence and enhance our reputation.

TRAINING AND CAREER DEVELOPMENT

Chagala Group has a system in place to support investment’s employees who take the initiative to receive education and training. The Group places importance on giving all its employees greater access to knowledge. To meet the desire of employees for self-advancement we offer a range of opportunities and programs for professional growth.

In 2016, 71 employees participated in various internal and external training programs, including English and Kazakh language, marketing, accounting and HSE courses and further education courses and training.

EMPLOYEE RECOGNITION PROGRAM

In 2016 for the fourth year we continued our employee recognition program, which is designed to reward those employees who demonstrate exemplary individual achievements, contributions and performance in their jobs and acknowledge those whose efforts have inspired and supported the performance and achievements of others.

We awarded 14 Chagala Group investments’ employees who have been with part of Company’s investments staff for more than 10, 15 and 20 years.